Our company established a series of QC systems according to the ISO9001 QMS style .We would take whole control in every points of quality inspection process during the period of mould life.
We give a satisfactory quality promise (which is also our fundamental requirements of our after-service) as follows:
1.We would change the relevant parts free for you during the one-year's repair-time( When the damage is caused by the quality of the materials or craft).
2.We pay enough attention to the customers' feedback. Problems presented in the letter 、on call or from face-to-face conversation would be handled and informed to the customers.
3.We would provide and repair all the parts of the products we sold.
4.We would have the customers' information documented, so that the service and quality could be checked.
What we state above is our promise to all the customers, as well as our principle of all the clerks of sales and after-service. It will be appreciated if you can give us some precious suggestions Our 24-hour service hot-line is 86-755-29912333. |
